Domande Frequenti

How long will it take to deliver my order?

When you place an order with Miovero Moda , delivery times may be slightly different than what you're used to. Because our products are shipped directly from our suppliers, we can significantly save on storage and transportation costs. This allows us to offer our products at very competitive prices.
The average delivery time is 5 to 10 working days (Mon–Fri, excluding public holidays).

What should I do if I haven't received my order yet?

Due to high demand for our products, your order may arrive slightly delayed. We kindly ask for your patience.
If the estimated time has passed and you still haven't received your package, please email us at info@miovero-moda.it. We will promptly investigate the situation.

I want to change or return my order, how do I do it?

To return an item, simply contact our customer service at info@miovero-moda.it.
Please include your name, order number (e.g., #0000 from the confirmation email), and the reason for the return. We will then provide you with the return address and confirm the return.
After confirmation, you can ship the item via the courier of your choice.

What are the costs for returns?

Return costs are the responsibility of the customer. The amount depends on the chosen courier. We recommend consulting the website of the courier you wish to ship with for up-to-date pricing information.

What are the conditions for returning my product(s)?

You always have a 14-day return period , which begins the day you receive the item. However, there are some conditions:

You can only return the item if:
● The return period has not yet expired;
● The product is in its original packaging with all tags attached;
● The product has not been used.

What payment methods can I use?

We accept payments via X, X, and X.
If you're unsure whether your payment method is accepted, follow the steps on the checkout page to see all available options.
All transactions are processed through secure and trusted payment systems, so they're 100% safe .

What should I do if I haven't received my order confirmation email?

This shouldn't happen. Email us with your full name and email address to info@miovero-moda.it and we'll help you right away.

Can I cancel my order?

Do you want to cancel your order for any reason? Please email us as soon as possible at info@miovero-moda.it.
Please include your name, order number (e.g., #0000 in the confirmation email), and the reason you wish to cancel.